Terms of Service

Effective Date: May 30, 2026  |  Last Updated: May 30, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Starbird Chicken ("Company," "we," "us," or "our"), governing your access to and use of the website located at starbird-meal.click (the "Site"), as well as all related services, features, content, and functionality offered through the Site (collectively, the "Services").

By visiting, browsing, registering an account on, or placing an order through our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference. Your continued use of the Site constitutes ongoing acceptance of any modifications to these Terms.

If you are using our Services on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In that case, "you" and "your" will refer to that entity.

You must be at least 18 years of age, or the age of majority in your state or jurisdiction, to use our Services. By accepting these Terms, you represent and warrant that you meet this age requirement.

2. Description of Services

Starbird Chicken is a food service company operating in the United States. Through our website at starbird-meal.click, we offer the following services:

• Online ordering of chicken-based meals, sandwiches, tenders, salads, bowls, sauces, beverages, and other food and beverage items available on our menu;
• Delivery and/or pick-up options for food orders, subject to availability in your area;
• Menu browsing and nutritional information resources;
• Promotional offers, loyalty programs, and discounts, where applicable;
• Customer account management and order history tracking;
• Customer support and communications;
• Any additional services that we may introduce from time to time, subject to supplemental terms where applicable.

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice to you. We shall not be liable to you or to any third party for any modification, suspension, or discontinuation of the Services.

Menu items, prices, availability, and delivery zones are subject to change without prior notice. Certain menu items may only be available during limited times, in specific locations, or while supplies last. We do not guarantee that any particular item will be available at the time of your order.

Our food products may contain allergens including, but not limited to, gluten, dairy, eggs, soy, nuts, shellfish, and other common food allergens. It is your responsibility to review allergen information before placing an order. If you have any food allergies or dietary restrictions, please contact us directly before ordering. We cannot guarantee that any item is completely free from any allergen due to shared preparation environments.

3. User Accounts and Registration

To access certain features of our Services, including placing orders and tracking order history, you may be required to create a user account. When registering for an account, you agree to:

• Provide accurate, current, and complete information during the registration process;
• Maintain and promptly update your account information to keep it accurate and current;
• Maintain the security and confidentiality of your login credentials, including your password;
• Accept responsibility for all activities that occur under your account;
• Notify us immediately at [email protected] if you suspect any unauthorized use of your account or any other security breach.

We reserve the right to suspend or terminate your account at any time if we believe that your account information is inaccurate, fraudulent, or in violation of these Terms. You may not transfer or assign your account to any other person or entity.

4. User Obligations and Prohibited Activities

As a condition of your use of our Services, you agree to use the Site and Services only for lawful purposes and in a manner that does not infringe upon the rights of others. You agree to comply with all applicable local, state, federal, and international laws and regulations.

4.1 General Obligations

• You must provide accurate, complete, and truthful information when placing orders, including your delivery address, contact details, and payment information;
• You must be available to receive your order at the specified delivery address or pick-up location within the estimated time window;
• You must promptly notify us of any errors in your order at the time of receipt;
• You must treat our staff, delivery personnel, and customer service representatives with respect and courtesy at all times.

4.2 Prohibited Activities

You expressly agree not to engage in any of the following prohibited activities:

• Using the Site or Services for any fraudulent, deceptive, or unlawful purpose;
• Attempting to gain unauthorized access to any portion of the Site, other user accounts, or any systems or networks connected to the Site;
• Submitting false, misleading, or fraudulent orders or payment information;
• Using automated scripts, bots, scrapers, crawlers, or other automated means to access, collect data from, or interact with the Site without our prior written consent;
• Posting, transmitting, or distributing any content that is defamatory, obscene, harassing, threatening, abusive, or otherwise objectionable;
• Impersonating any person or entity, including any Starbird Chicken employee or representative;
• Attempting to reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code or underlying technology of our Site;
• Circumventing, disabling, or otherwise interfering with security features of the Site;
• Using the Site to harvest, collect, or store personal information about other users;
• Engaging in any conduct that restricts or inhibits any other user from using or enjoying the Site;
• Violating any applicable local, state, federal, or international law or regulation in connection with your use of the Services;
• Submitting chargebacks or payment disputes in bad faith or fraudulently;
• Abusing promotional offers, coupon codes, or loyalty program benefits in a manner inconsistent with their intended use.

We reserve the right, in our sole discretion, to investigate and take appropriate legal action against anyone who, in our opinion, violates these provisions, including reporting such violations to law enforcement authorities.

5. Ordering, Payment, and Pricing

5.1 Order Placement

By placing an order through our Site, you are making an offer to purchase the selected food items subject to these Terms. We reserve the right to accept or decline your order for any reason, including but not limited to unavailability of items, errors in pricing or product descriptions, or suspected fraudulent activity. Order confirmation via email or on-screen notification does not constitute final acceptance; acceptance occurs when your order is confirmed and processed by our system.

5.2 Pricing

All prices listed on our Site are in United States Dollars (USD) and are subject to change without notice. Prices do not include applicable taxes, delivery fees, or service charges, which will be calculated and displayed at checkout before you complete your purchase. We strive to ensure that all pricing displayed is accurate; however, in the event of a pricing error, we reserve the right to cancel the affected order and issue a full refund.

5.3 Payment Terms

We accept major credit and debit cards, and other payment methods as displayed at checkout. By providing payment information, you represent and warrant that:

• You are authorized to use the payment method provided;
• The payment information you provide is accurate and complete;
• You authorize us to charge the applicable amounts to your payment method.

All transactions are processed through secure, third-party payment processors. We do not store your full credit or debit card information on our servers. Payment must be received and confirmed before your order is prepared or dispatched.

5.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order has been confirmed and preparation has begun. If you experience a problem with your order — such as receiving incorrect items, missing items, or items that do not meet quality standards — please contact us within 24 hours of receiving your order at [email protected]. We will review your concern and, at our sole discretion, offer a replacement, credit, or refund where appropriate. We reserve the right to request photographic evidence of any defects or issues with your order.

5.5 Taxes

You are responsible for all applicable sales, use, and other taxes associated with your order. Applicable taxes will be calculated and displayed at checkout based on your delivery address and the applicable tax rates.

6. Intellectual Property Rights

All content, materials, and features available on the Site, including but not limited to text, graphics, logos, images, photographs, menu designs, video content, software, data compilations, page layouts, user interfaces, and the overall appearance and design of the Site (collectively, "Content"), are the exclusive property of Starbird Chicken or its licensors and are protected by United States copyright, trademark, trade dress, patent, and other intellectual property laws.

The Starbird Chicken name, logo, trade names, slogans, and all related marks are trademarks or registered trademarks of Starbird Chicken in the United States. You are not granted any right or license to use any of our trademarks, service marks, logos, or other brand features without our prior written consent.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site and its Content solely for your personal, non-commercial use in connection with placing orders and using our Services. This license does not permit you to:

• Reproduce, copy, distribute, republish, display, or transmit any Content for any commercial purpose;
• Modify, create derivative works from, or adapt any Content;
• Remove or alter any copyright, trademark, or other proprietary notices from Content;
• Use any Content in a manner that suggests an association with or endorsement by Starbird Chicken.

Any unauthorized use of our Content or intellectual property may result in the termination of your account, civil liability, and/or criminal prosecution.

7. Third-Party Links and Services

Our Site may contain links to third-party websites, applications, or services that are not owned or controlled by Starbird Chicken. We have no control over, and assume no responsibility for, the content, privacy policies, terms of service, or practices of any third-party websites or services. We encourage you to review the terms and privacy policies of any third-party websites you visit.

The inclusion of any link on our Site does not imply our endorsement, sponsorship, or recommendation of the linked website or its operators. We disclaim all liability arising from your use of or reliance on any third-party website or service.

8. Disclaimers and "As-Is" Basis

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SITE AND ALL SERVICES, CONTENT, AND PRODUCTS PROVIDED THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

STARBIRD CHICKEN EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT, INFORMATION, OR MATERIALS ON THE SITE;
• WARRANTIES THAT DEFECTS WILL BE CORRECTED OR THAT THE SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE QUALITY, SAFETY, OR SUITABILITY OF ANY FOOD PRODUCTS FOR ANY PARTICULAR DIETARY NEED OR HEALTH CONDITION.

Some jurisdictions do not allow the exclusion of implied warranties; therefore, the above exclusions may not apply to you in full. In such cases, our warranties are limited to the minimum scope permitted by applicable law.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE FEDERAL AND STATE LAW, STARBIRD CHICKEN, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

• LOSS OF PROFITS, REVENUE, OR BUSINESS;
• LOSS OF DATA OR INFORMATION;
• PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR ACCESS TO OR USE OF THE SERVICES;
• ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN;
• ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE;
• ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE.

IN NO EVENT SHALL OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNTS YOU PAID TO US IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

These limitations apply regardless of the legal theory (whether in contract, tort, negligence, strict liability, or otherwise) and even if Starbird Chicken has been advised of the possibility of such damages. Some states do not allow the limitation or exclusion of liability for incidental or consequential damages; therefore, some of the above limitations may not apply to you.

10. Indemnification

You agree to defend, indemnify, and hold harmless Starbird Chicken, and its respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to attorney's fees and court costs) arising from or related to:

• Your access to or use of the Site and Services;
• Your violation of any provision of these Terms;
• Your violation of any third-party right, including without limitation any intellectual property right, privacy right, or proprietary right;
• Your violation of any applicable law, rule, or regulation;
• Any content you submit, post, or transmit through the Site;
• Any fraudulent, false, or misleading information you provide to us;
• Any unauthorized use of another user's account credentials.

We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims. You agree not to settle any matter without our prior written consent. We will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

11. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United States of America and the laws of the applicable state in which Starbird Chicken operates, without regard to its conflict of law provisions.

In compliance with applicable federal consumer protection law, including the Federal Trade Commission Act (FTC Act), 15 U.S.C. § 45, we are committed to fair and transparent business practices. Where applicable, state consumer protection statutes — including those of California (including the California Consumer Privacy Act / California Privacy Rights Act (CCPA/CPRA), California Business and Professions Code § 17200 et seq.) — shall apply to residents of those respective states.

Subject to the dispute resolution provisions below, you agree to submit to the personal and exclusive jurisdiction of the state and federal courts located within the United States for the resolution of any dispute not subject to arbitration. You waive any objection to the exercise of jurisdiction over you by such courts and to venue in such courts.

12. Dispute Resolution and Arbitration

12.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to first contact us to attempt to resolve any dispute informally. Please send a written description of your dispute to [email protected] and allow us at least thirty (30) days to respond and attempt to reach a resolution. We will make good-faith efforts to resolve the dispute through informal communication.

12.2 Binding Arbitration

If the dispute cannot be resolved informally within the thirty (30) day period, both parties agree that any and all disputes, claims, or controversies arising out of or relating to these Terms, the Site, or the Services (collectively, "Disputes") shall be resolved by binding individual arbitration, except as set forth below. The arbitration shall be conducted by a recognized arbitration organization such as the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules, which are available at www.adr.org.

The arbitration shall take place in English in the United States. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. You agree that any arbitration shall be conducted on an individual basis only and not as a class, consolidated, or representative action.

12.3 Class Action Waiver

12.4 Exceptions to Arbitration

Notwithstanding the foregoing, either party may bring an individual action in small claims court. Additionally, either party may seek emergency injunctive or equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information.

13. Term and Termination

These Terms shall remain in full force and effect for as long as you access or use the Site or Services. We reserve the right, in our sole discretion, to:

• Suspend or terminate your account or access to all or part of the Services at any time, with or without cause and with or without notice;
• Remove or disable any content you have submitted to the Site;
• Take any other action we deem necessary or appropriate to protect the integrity and security of our Services and our other users.

You may terminate your account at any time by contacting us at [email protected] and requesting account deletion. Upon termination of your account, your right to access and use the Services will immediately cease.

Termination of your account or access to the Services shall not relieve you of any obligations incurred prior to termination, including payment obligations for orders already placed. Sections of these Terms that by their nature should survive termination shall survive, including but not limited to: Intellectual Property Rights, Disclaimers, Limitation of Liability, Indemnification, Governing Law, and Dispute Resolution.

14. Changes to These Terms

We reserve the right to update, modify, or replace any part of these Terms of Service at any time and for any reason, at our sole discretion. When we make material changes to these Terms, we will notify you by:

• Updating the "Last Updated" date at the top of this page;
• Posting a prominent notice on our Site; and/or
• Sending you an email notification to the address associated with your account (if applicable).

Your continued use of the Site or Services after any changes become effective constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically to stay informed of any updates. If you do not agree to the revised Terms, you must stop using our Site and Services.

We recommend bookmarking this page and reviewing it at least once every few months to ensure you are aware of the current Terms governing your use of our Services.

15. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of your personal information are governed by our Privacy Policy, which is incorporated by reference into these Terms. By using our Services, you consent to the collection and use of your personal information as described in our Privacy Policy.

In accordance with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) where applicable, we are committed to protecting the privacy of our users. If you are a California resident, you may have additional rights regarding your personal information, including the right to know, the right to delete, and the right to opt out of the sale of your personal information.

For any privacy-related inquiries or requests, please contact us at [email protected].

16. Electronic Communications

By using our Services or communicating with us electronically, you consent to receive electronic communications from us. We may communicate with you via email, text message, on-screen notifications, or by posting notices on the Site. You agree that all such electronic communications satisfy any legal requirement that such communications be in writing.

You may opt out of marketing and promotional communications at any time by using the unsubscribe link in any such communication or by contacting us directly. However, you acknowledge that we may still send you transactional and service-related communications, such as order confirmations, payment receipts, and account notices, which are necessary for the provision of our Services.

17. Force Majeure

Starbird Chicken shall not be liable for any delay or failure to perform its obligations under these Terms to the extent that such delay or failure is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics or epidemics, government actions, civil unrest, war, terrorist acts, labor disputes, supply chain disruptions, utility failures, cyberattacks, or other events of force majeure.

In the event of a force majeure occurrence, we will notify you as soon as reasonably practicable and will use commercially reasonable efforts to resume normal operations as quickly as possible. During such periods, orders may be delayed, cancelled, or modified, and we will work with affected customers to provide reasonable remedies.

18. Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable under applicable law by a court of competent jurisdiction or arbitrator, such provision shall be modified to the minimum extent necessary to make it enforceable, or, if modification is not possible, it shall be severed from these Terms. The invalidity or unenforceability of any particular provision shall not affect the validity or enforceability of the remaining provisions of these Terms, which shall remain in full force and effect.

The parties agree that the court or arbitrator should endeavor to give effect to the parties' intentions as reflected in the provision, and that the other provisions of the Terms remain valid and enforceable.

19. Entire Agreement and Waiver

These Terms of Service, together with our Privacy Policy and any other legal notices or policies published by Starbird Chicken on the Site, constitute the entire agreement between you and Starbird Chicken with respect to your use of the Site and Services. These Terms supersede any and all prior agreements, representations, warranties, and understandings, whether written or oral, between you and Starbird Chicken regarding the subject matter hereof.

No failure or delay by Starbird Chicken in exercising any right, power, or remedy under these Terms shall operate as a waiver of that right, power, or remedy. No waiver of any breach or default under these Terms shall be deemed a waiver of any subsequent breach or default, and no waiver shall be effective unless made in writing and signed by an authorized representative of Starbird Chicken.

20. Assignment

You may not assign or transfer your rights or obligations under these Terms to any third party without our prior written consent. Any attempted assignment without such consent shall be null and void. Starbird Chicken may freely assign or transfer its rights and obligations under these Terms at any time, including in connection with a merger, acquisition, corporate restructuring, or sale of all or substantially all of its assets, without restriction or notice to you.

21. No Third-Party Beneficiaries

These Terms do not and are not intended to confer any rights or remedies upon any person or entity other than you and Starbird Chicken. Nothing in these Terms shall create or be deemed to create a partnership, joint venture, employment relationship, franchise, or agency relationship between you and Starbird Chicken.

22. Headings

The section headings used in these Terms are for convenience and reference purposes only and shall not affect the interpretation or construction of any provision of these Terms.

23. Contact Information

If you have any questions, concerns, or comments about these Terms of Service or our Services, please do not hesitate to contact us using the information below. We are committed to responding to all inquiries in a timely and professional manner.

For legal notices, please ensure all written communications are directed to our email address at [email protected] with the subject line "Legal Notice – Terms of Service." We will acknowledge receipt of all formal legal notices within a reasonable time period.